Business services in West Bend, Iowa, the US.

New reviews about business services in West Bend, Iowa

• Review of "Park View Inn & Suites" at West Bend
  ★ ☆ ☆ ☆ ☆
  I remember this motel from the day it opened, having family in West Bend for all my life and visiting almost every year for Christmas. We just stayed there last night and boy, has it went to “hell in a handbag”. Pool was very disappointing to myself and the kids. The spa that was once very nice, is “decked shut” with decking boards that give the assumption that there’s no plans of ever using it again for some reason. Also in the pool area, lots of paint and drywall coming off the ceilings and walls. 2 of the 6 big overhead lights were on, also none of the smaller lighting was on. Main manager was decent, but it’s definitely a live-in family with himself and kids and 2 dogs occupying the lobby at all times, watching every time you walk in and out and what you bring in and out. Not a big deal as I wasn’t trying to pull off a Mandalay Bay, but something I’ve never experienced elsewhere and somewhat uncomfortable. Beds definitely worn out. Shavings from someone’s beard or who knows what, on the plastic cups next to the sink. Disgusting!!! Breakfast was a disaster. No plates or bowls set out, making it very difficult to have a waffle or cereal. Waffle batter was in a pitcher sitting out, not refrigerated or on ice; I think they’re supposed to be. Milk and orange juice (Sunny D) in 2 separate pitchers sitting in a small plastic tote that must have been in a freezer overnight with water because the pitchers were just sitting there, on top of the block of ice, obviously not cooling the milk or OJ past about the bottom inch in each pitcher. Not like the ice actually surrounded the pitchers or anything. Definitely didn’t let my 1 yr old drink the milk. Mini donuts (powdered sugar, chocolate, cinnamon sugar, were hard and definitely not anywhere near fresh. Coffee stale, gross. Not to nitpick but there wasn’t anything that I felt was satisfactory. Best part about my stay is that they didn’t charge my credit card an extra fee of typically $150 for damages (security deposit). My cousin said he stayed there 2 weeks prior and there was plastic on the chairs in his room and it felt haunted. Bottom line is that I wouldn’t recommended this motel to anyone and as much as I dislike staying at other familys’ houses while visiting, that will be the route I take next Christmas (if they’ll have me, LOL).
  By Brian Banwart, August 08, 2017
• Review of "Park View Inn & Suites" at West Bend
  ★ ☆ ☆ ☆ ☆
  Called to book a room, the man on the phone stated they had one double bed left. Between the time he stated one room was available, and me pulling out my credit card a woman answered (30 seconds later) saying somehow another person had booked that room. I don't understand how someone could have even had enough time to give all their info in the second I left the phone. On top of that instead of being polite, I was met with rudeness from the woman. I understand people make mistakes, however to be mean to cover up your mistake is unnecessary. These people should NOT be working in the hospitality business. After reading further readings of torn furniture, dirty bedsheets, and moldy curtains maybe its good thing I had to reroute my trip.
  By Hayley Bcker, May 26, 2017